Bus Éireann Statement on NTA Tendering of Bus Services
Bus Éireann Statement on NTA Tendering of Bus ServicesBus Éireann note today’s announcement by the National Transport Authority (NTA) on new proposals for the Direct Award Contracts for public bus services from December 2019 next.
The company will participate positively in the consultation process and will determinedly focus on retaining any routes currently operated, and which may be subject to further tender.
We recognise that both competitiveness and service quality are critical to future growth and success.
In this respect, we welcome that it has been acknowledged by the NTA that our business transformation - which commenced over 12 months ago - has now helped us to achieve competitiveness on price.
Our customer satisfaction rating is of paramount importance and continues to improve following the implementation of the most significant change programme ever in the company, after three weeks of industrial action last year. We are presently improving reliability and punctuality – which has also been acknowledged by the NTA - and now remain focused on delivering even higher customer satisfaction scores.
Next month we look forward to starting operation of the Waterford City services contract, which Bus Éireann won in a competition of five bidders - and will strive to build on this success in this forthcoming PSO Contract 2019.
Tuesday, 2nd October, 2018